PRIVACY POLICY
Last
updated October 02, 2023
INTRODUCTION
Urban Lifestyle Rewards (“we” or “us” or “our”)
respects the privacy of our users (“user” or “you”). This Privacy Policy
explains how we collect, use, disclose, and safeguard your information when you
visit our website www.urbanrewards.co.za, including any other media form, media
channel, mobile website, or mobile application related or connected thereto
(collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this
privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy
Policy at any time and for any reason.
We will alert you about any changes by updating the “Last Updated” date
of this Privacy Policy. Any changes or
modifications will be effective immediately upon posting the updated Privacy
Policy on the Site, and you waive the right to receive specific notice of each such
change or modification.
You are encouraged to periodically review this Privacy
Policy to stay informed of updates. You will be deemed to have been made aware
of, will be subject to, and will be deemed to have accepted the changes in any
revised Privacy Policy by your continued use of the Site after the date such
revised Privacy Policy is posted.
We may collect information about you in a variety of
ways. The information we may collect on the Site includes:
Personally, identifiable
information, such as your name, shipping address, email address, and telephone
number, and demographic information, such as your age, gender, hometown, and
interests, that you voluntarily give to us [when you register with the Site or]
when you choose to participate in various activities related to the Site, such
as online chat and message boards. You are under no obligation to provide us
with personal information of any kind, however your refusal to do so may prevent
you from using certain features of the Site.
Information our servers
automatically collect when you access the Site, such as your IP address, your
browser type, your operating system, your access times, and the pages you have
viewed directly before and after accessing the Site.
Financial information,
such as data related to your payment method (e.g. valid credit card number,
card brand, expiration date) that we may collect when you purchase, order,
return, exchange, or request information about our services from the Site. [We
store only very limited, if any, financial information that we collect.
Otherwise, all financial information is stored by payment processor, [Amazon Payments,] [Authornize.Net,] [Braintree Payments,] [Chargify,] [Dwolla,] [Google Checkout,] [Paypal,] [SafeCharge,] [Stripe,] [WePay,] [2Checkout,] [other], and you are
encouraged to review their privacy policy and contact them directly for
responses to your questions.]
The Site may by default
access your Facebook basic account information, including
your name, email, gender, birthday, current city, and profile picture URL, as
well as other information that you choose to make public. We may also request
access to other permissions related to your account, such as friends, check-ins,
and likes, and you may choose to grant or deny us access to each individual
permission. For more information regarding Facebook permissions, refer to the Facebook Permissions
Reference page.
User information from
social networking sites, such as [Apple’s Game Center, Facebook, Google+,
Instagram, Pinterest, Twitter], including your name, your social network
username, location, gender, birth date, email address, profile picture, and
public data for contacts, if you connect your account to such social networks.
Device information, such
as your mobile device ID, model, and manufacturer, and information about the
location of your device, if you access the Site from a mobile device.
Information from third
parties, such as personal information or network friends, if you connect your
account to the third party and grant the Site permission to access this
information.
Personal and other
information you may provide when entering contests or giveaways and/or
responding to surveys.
If you connect using our
mobile application:
●
Geo-Location Information. We may request access or
permission to and track location-based information from your mobile device,
either continuously or while you are using our mobile application, to provide
location-based services. If you wish to change our access or permissions, you
may do so in your device’s settings.
●
Mobile Device Access. We may request access or permission to certain features from
your mobile device, including your mobile device’s [Bluetooth, calendar,
camera, contacts, microphone, reminders, sensors, SMS messages, social media
accounts, storage,] and other features. If you wish to change our access or permissions, you may
do so in your device’s settings.
●
Mobile Device Data. We may collect device
information (such as your mobile device ID, model and manufacturer), operating
system, version information and IP address.
●
Push Notifications. We may request to send you
push notifications regarding your account or the Application. If you wish to
opt-out from receiving these types of communications, you may turn them off in
your device’s settings.
Having accurate
information about you permits us to provide you with a smooth, efficient, and
customized experience. Specifically, we
may use information collected about you via the Site to:
●
Administer medical information, improved services, and upgrade
our systems.
●
Assist law enforcement and respond to subpoena.
●
Compile anonymous statistical data and analysis for use
internally or with third parties.
●
Create and manage your account.
●
Deliver targeted advertising, coupons, newsletters, and other
information regarding promotions and the Site to you.
●
Email you regarding your account or order.
●
Enable user-to-user communications.
●
Fulfill and manage purchases, orders, payments, and other transactions
related to the Site [and our mobile application].
●
Generate a personal profile about you to make future visits
to the Site more personalized.
●
Increase the efficiency and operation of the Site.
●
Monitor and analyze usage and trends to improve your experience
with the Site.
●
Notify you of updates to the Site.
●
Offer new products, services, and/or recommendations to you.
●
Perform other business activities as needed.
●
Prevent fraudulent transactions, monitor against theft, and
protect against criminal activity.
●
Process payments and refunds.
●
Request feedback and contact you about your use of the Site.
●
Resolve disputes and troubleshoot problems.
●
Respond to product and customer service requests.
●
Send you a newsletter.
●
Solicit support for the Site.
●
[Other]
We may share information
we have collected about you in certain situations. Your information may be
disclosed as follows:
If we believe the release
of information about you is necessary to respond to legal process, to
investigate or remedy potential violations of our policies, or to protect the
rights, property, and safety of others, we may share your information as
permitted or required by any applicable law, rule, or regulation. This includes exchanging information with
other entities for fraud protection and credit risk reduction.
We may share your
information with third parties that perform services for us or on our behalf,
including payment processing, data analysis, email delivery, hosting services,
customer service, and marketing assistance.
With your consent, or with
an opportunity for you to withdraw consent, we may share your information with
third parties for marketing purposes, as permitted by law.
If you interact with other
users of the Site, those users may see your name, profile photo, and
descriptions of your activity, including sending invitations to other users,
chatting with other users, liking posts, following blogs.
When you post comments,
contributions or other content to the Site, your posts may be viewed by all
users and may be publicly distributed outside the Site in perpetuity.
We may use third-party
advertising companies to serve ads when you visit the Site. These companies may
use information about your visits to the Site and other websites that are
contained in web cookies in order to provide advertisements about goods and
services of interest to you.
We may share your
information with our affiliates, in which case we will require those affiliates
to honor this Privacy Policy. Affiliates include our parent company and any
subsidiaries, joint venture partners or other companies that we control or that
are under common control with us.
We may share your
information with our business partners to offer you certain products, services
or promotions.
Our Website may display a third-party hosted “offer wall.” Such an offer wall allows third-party
advertisers to offer virtual currency, gifts, or other items to users in return
for acceptance and completion of an advertisement offer. Such an offer wall may appear in our website
and be displayed to you based on certain data, such as your geographic area or
demographic information. A unique identifier, such as your user ID, will be
shared with the offer wall provider in order to prevent fraud and properly
credit your account.
If you connect to the Site
through a social network, your contacts on the social network will see your
name, profile photo, and descriptions of your activity.
We may share your
information with advertisers and investors for the purpose of conducting
general business analysis. We may also share your information with such third
parties for marketing purposes, as permitted by law.
If we reorganize or sell
all or a portion of our assets, undergo a merger, or are acquired by another
entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy,
your information would be an asset transferred or acquired by a third
party. You acknowledge that such
transfers may occur and that the transferee may decline honor commitments we
made in this Privacy Policy.
We are not responsible for
the actions of third parties with whom you share personal or sensitive data,
and we have no authority to manage or control third-party solicitations. If you no longer wish to receive
correspondence, emails or other communications from third parties, you are
responsible for contacting the third party directly.
We may use cookies, web
beacons, tracking pixels, and other tracking technologies on the Site to help
customize the Site and improve your experience. When you access the Site, your
personal information is not collected through the use of tracking technology. Most
browsers are set to accept cookies by default. You can remove or reject
cookies, but be aware that such action could affect the availability and
functionality of the Site. You may not decline web beacons. However, they can
be rendered ineffective by declining all cookies or by modifying your web
browser’s settings to notify you each time a cookie is tendered, permitting you
to accept or decline cookies on an individual basis.
We may use cookies, web
beacons, tracking pixels, and other tracking technologies on the Site to help
customize the Site and improve your experience. For more information on how we
use cookies, please refer to our Cookie Policy posted on the Site, which is
incorporated into this Privacy Policy. By using the Site, you agree to be bound
by our Cookie Policy.
Additionally, we may use
third-party software to serve ads on the Site, implement email marketing
campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or
similar tracking technology to help manage and optimize your online experience
with us. For more information about
opting-out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out
Tool.
We may also partner with
selected third-party vendors[, such as [Adobe Analytics,] [Clicktale,] [Clicky,] [Cloudfare,] [Crazy Egg,] [Flurry Analytics,] [Google Analytics,] [Heap Analytics,] [Inspectlet,] [Kissmetrics,] [Mixpanel,] [Piwik,] and others], to allow
tracking technologies and remarketing services on the Site through the use of
first party cookies and third-party cookies, to, among other things, analyze
and track users’ use of the Site, determine the popularity of certain content
and better understand online activity. By accessing the Site, you consent to
the collection and use of your information by these third-party vendors. You
are encouraged to review their privacy policy and
contact them directly for responses to your questions. We do not
transfer personal information to these third-party vendors. However, if you do not want any information to be collected
and used by tracking technologies, you can visit the third-party vendor or the Network Advertising
Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.
You should be aware that
getting a new computer, installing a new browser, upgrading an existing
browser, or erasing or otherwise altering your browser’s cookies files may also
clear certain opt-out cookies, plug-ins, or settings.
The Site may contain links
to third-party websites and applications of interest, including advertisements
and external services, that are not affiliated with us. Once you have used
these links to leave the Site, any information you provide to these third
parties is not covered by this Privacy Policy, and we cannot guarantee the
safety and privacy of your information. Before visiting and providing any
information to any third-party websites, you should inform yourself of the
privacy policies and practices (if any) of the third party responsible for that
website, and should take those steps necessary to, in your discretion, protect
the privacy of your information. We are not responsible for the content or
privacy and security practices and policies of any third parties, including
other sites, services or applications that may be linked to or from the Site.
We use administrative,
technical, and physical security measures to help protect your personal
information. While we have taken
reasonable steps to secure the personal information you provide to us, please
be aware that despite our efforts, no security measures are perfect or
impenetrable, and no method of data transmission can be guaranteed against any
interception or other type of misuse.
Any information disclosed online is vulnerable to interception and misuse
by unauthorized parties. Therefore, we cannot guarantee complete security if
you provide personal information.
We do not knowingly
solicit information from or market to children under the age of 13. If you
become aware of any data we have collected from children under age 13, please
contact us using the contact information provided below.
Most web browsers and some
mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you
can activate to signal your privacy preference not to have data about your
online browsing activities monitored and collected. No uniform technology standard for
recognizing and implementing DNT signals has been finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted
that we must follow in the future, we will inform you about that practice in a
revised version of this Privacy Policy. Most web browsers and some mobile
operating systems [and our mobile applications] include a Do-Not-Track (“DNT”)
feature or setting you can activate to signal your privacy preference not to
have data about your online browsing activities monitored and collected. If you
set the DNT signal on your browser, we will respond to such DNT browser
signals.
You may at any time review
or change the information in your account or terminate your account by:
●
Logging into your account settings and updating your account
●
Contacting us using the contact information provided below
●
[Other]
Upon your request to
terminate your account, we will deactivate or delete your account and
information from our active databases. However, some information may be
retained in our files to prevent fraud, troubleshoot problems, assist with any
investigations, enforce our Terms of Use and/or comply with legal requirements.
If you no longer wish to
receive correspondence, emails, or other communications from us, you may opt-out
by:
●
Noting your preferences at the time you register your account
with the Site [or our mobile application]
●
Logging into your account settings and updating your
preferences.
●
Contacting us using the contact information provided below
If you no longer wish to
receive correspondence, emails, or other communications from third parties, you
are responsible for contacting the third party directly.
California Civil Code
Section 1798.83, also known as the “Shine The Light”
law, permits our users who are California residents to request and obtain from
us, once a year and free of charge, information about categories of personal
information (if any) we disclosed to third parties for direct marketing
purposes and the names and addresses of all third parties with which we shared
personal information in the immediately preceding calendar year. If you are a
California resident and would like to make such a request, please submit your
request in writing to us using the contact information provided below.
If you are under 18 years
of age, reside in California, and have a registered account with the Site, you
have the right to request removal of unwanted data that you publicly post on
the Site. To request removal of such data, please contact us using the contact
information provided below, and include the email address associated with your
account and a statement that you reside in California. We will make sure the data is not publicly
displayed on the Site, but please be aware that the data may not be completely
or comprehensively removed from our systems.
If you have questions or
comments about this Privacy Policy, please contact us at:
Urban Lifestyle Rewards
|
Unit 27B, Umhlanga Plaza |
087 537 6225
legal@urbanrewards.co.za